
Utilities are dealing with a mix of challenges, from aging equipment to a growing number of distributed energy resources and more frequent severe weather. As these pressures build, field operations are becoming harder to manage. To keep up, many organizations are turning to digital tools that help improve safety, boost first time fix rates, and speed up how they respond to outages. Operations leaders in the utility sector need mobile tools, AR-guided procedures, and AI-driven dispatching to manage skills gaps, reduce truck rolls, and maintain compliance.
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